Careers

988 Lifeline centers are looking for empathetic volunteers, employees, and interns to serve as crisis counselors answering phones, chats, and texts, as well as managers with advanced degrees.

Careers, Internships, and Volunteer Opportunities

The 988 Lifeline network is made up of over 200 centers answering calls, chats, and texts from people in crisis. These centers are looking to bring on new volunteers and paid employees. You will receive training, so if you are a caring person who wants to help those in crisis, apply today. To facilitate this, below is a list of the centers with links to their career or volunteer websites where you can find open opportunities to become a crisis counselor or a manager. Note: Centers with an asterisk (*) have remote opportunities.

State or territory:

Alabama

• Crisis Services of North Alabama/HELPline (Huntsville, AL)
• Volunteer Opportunities at Crisis Services of North Alabama/HELPline (Huntsville, AL)
• Volunteer Opportunities at Crisis Center (Birmingham, AL)

Alaska

• Careline Crisis Intervention (Fairbanks, AK)

Arizona

• La Frontera EMPACT – Suicide Prevention Center (Tempe, AZ)*
• Solari, Inc. (Tempe, AZ)

Arkansas

• Arkansas Lifeline Call Center (Little Rock, AR)
• Volunteer Opportunities at Arkansas Crisis Center (Springdale, AR)

California

• Buckelew Suicide Prevention Program (Novato, CA)
• Central Valley Suicide Prevention Hotline – Kings View (Fresno, CA)
• Volunteer Opportunities at Contra Costa Crisis Center (Walnut Creek, CA)
• Crisis Support Services of Alameda County (Oakland, CA)*
• Volunteer Opportunities at Services of Almeda County (Oakland, CA)
• Internship Opportunities at Services of Almeda County (Oakland, CA)
• Kern Behavioral Health & Recovery Services Hotline (Bakersfield, CA)
• San Francisco Suicide Prevention Felton Institute (San Francisco, CA)
• Volunteer Opportunities at Santa Clara County Suicide and Crisis Services (San Jose, CA)
• StarVista (San Carlos, CA)
• Suicide Prevention Center, Didi Hirsch Mental Health Services (Century City, CA)* [Also serves as a 988 Spanish language center]
• Volunteer Opportunities at Didi Hirsch Mental Health Services (Century City, CA)*
• Suicide Prevention of Yolo County (Davis, CA)
• Volunteer Opportunities at Suicide Prevention Service of the Central Coast (Santa Cruz, CA)*
• WellSpace Health (Sacramento, CA)

Colorado

• Metro Crisis Services, Rocky Mountain Crisis Partners (Denver, CO)

Connecticut

• 2-1-1/United Way of Connecticut (Rocky Hill, CT)

Delaware

• Volunteer Opportunities at ContactLifeline (Wilmington, DE)*

District of Columbia

• Department of Behavioral Health (Washington, DC)

Florida

• Volunteer Opportunities at 2-1-1 Big Bend (Tallahassee, FL)*
• 2-1-1 Brevard (Rockledge, FL)*
• 2-1-1 Broward (Oakland Park, FL)
• 2-1-1 Heart of Florida United Way (Orlando, FL)*
• 2-1-1 Palm Beach/ Treasure Coast, Inc (Lantana, FL)
• 2-1-1 Tampa Bay Cares (Clearwater, FL)
• Volunteer Opportunities at Alachua County Crisis Center (Gainesville, FL)
• Crisis Center of Tampa Bay, Inc. (Tampa, FL)
• David Lawrence Mental Health Center, Inc (Naples, FL)
• Jewish Community Services of South Florida (North Miami, FL) [Also serves as a 988 Spanish language center]
• Personal Enrichment through Mental Health Services (Pinellas Park, FL)
• United Way 2-1-1 (Jacksonville, FL)

Georgia

Guam

• Guam Behavioral Health and Wellness Center (Tamuning, GU)

Idaho

• Idaho Suicide Prevention Hotline (Boise, ID)*

Illinois

• Community Counseling Centers of Chicago (Chicago, IL)
• Crisis Care Program – Lake County Health Department (Waukegan, IL)
• DuPage County Health Department (Wheaton, IL)
• Internship and Volunteer Opportunities at DuPage County Health Department (Wheaton, IL)
• Volunteer and Internship Opportunities at Suicide Prevention Services (Batavia, IL)
• Path Crisis Center (Bloomington, IL)
• Memorial Behavioral Health (Springfield, IL)

Indiana

• A Better Way Services (Muncie, IN)
• Crisis Contact (Gary, IN)
• Mental Health America – Wabash Valley Region (Lafayette, IN)

Iowa

• CommUnity (Iowa City, IA)
• Foundation 2 Crisis Center (Cedar Rapids, IA)*

Kansas

• Volunteer Opportunities at Kansas Suicide Prevention HQ (Lawrence, KS)
• Johnson County Crisis Line (Mission, KS)*
• Volunteer Opportunities at COMCARE of Sedgwick County (Wichita, KS)

Kentucky

• The Adanta Group (Jamestown, KY)
• Communicare (Elizabethtown, KY)
• Crisis and Information Line, RiverValley Behavioral Health (Owensboro, KY)
• Cumberland River Behavioral Health (Corbin, KY)
• Four Rivers Behavioral Health (Mayfield, KY)
• Kentucky River Community Care (Hazard, KY)
• LifeSkills Adult Crisis Unit (Bowling Green, KY)
• Mountain Comprehensive Care Center – Riverside Crisis Unit (Prestonsburg, KY)
• New Vista Helpline (Lexington, KY)*
• Internship Opportunities at New Vista Helpline (Lexington, KY)
• NorthKey (Covington, KY)
• Pathways Inc. (Ashland, KY)
• Pennyroyal Center Respond (Hopkinsville, KY)
• Seven Counties Services, Inc. (Louisville, KY)*

Louisiana

Maine

• AMHC HELPLine (Caribou, ME)
• Crisis and Counseling (Augusta, ME)
• Maine Crisis Line, The Opportunity Alliance (South Portland, ME)

Maryland

• Baltimore County Crisis Response System/Affiliated Sante Group (Timonium, MD)
• Baltimore Crisis Response (Baltimore, MD)
• Community Crisis Services Inc. (Hyattsville, MD)* [Also serves as a 988 Spanish language center]
• Eastern Shore Crisis Response Services (Cambridge, MD)
• EveryMind (Rockville, MD)*
• Frederick County Hotline (Frederick, MD)
• Grassroots Crisis Intervention Center (Columbia, MD)*
• Life Crisis Center (Salisbury, MD)

Massachusetts

• Call2Talk (Framingham, MA)
• Samaritans, Inc. (Boston, MA)*
• Volunteer Opportunities at Samaritans on Cape Cod and the Islands (Falmouth, MA)*
• Samaritans of Merrimack Valley, a program of Family Services of the Merrimack Valley (Lawrence, MA)
• Samaritans Southcoast (Westport, MA)*

Michigan

• Common Ground (Bloomfield Hills, MI)*
• Gryphon Place (Kalamazoo, MI) [Also serves as a 988 Spanish language center]
• Macomb County Community Mental Health (Clinton Township, MI)*
• Network 180 (Grand Rapids, MI)

Minnesota

• Carver County Health and Human Services (Waconia, MN)
• First Call for Help of Itasca County (Grand Rapids, MN)
• Greater Twin Cities United Way (Minneapolis, MN)*

Mississippi

• Volunteer Opportunities at CONTACT the Crisis Line (Jackson, MS)*
• Volunteer Opportunities at CONTACT Helpline (Columbus, MS)

Missouri

• Behavioral Health Response (St. Louis, MO)*
• Burrell Behavioral Health (Springfield, MO)
• Compass Health Network (Clinton, MO)
• DeafLEAD (Columbia, MO)
• Ozark Center (Joplin, MO)
• Provident, Inc. (St. Louis, MO)*
• Volunteer and Internship Opportunities at Provident, Inc. (St. Louis, MO)

Montana

• The Help Center (Bozeman, MT)
• Voices of Hope (Great Falls, MT)
• Western Montana Mental Health (Missoula, MT)

Nebraska

• Boys Town National Hotline (Boys Town, NE)

Nevada

• Crisis Support Services of Nevada (Reno, NV)

New Hampshire

New Jersey

• Volunteer Opportunities at Caring Contact (Westfield, NJ)*
• Volunteer Opportunities at CONTACT of Burlington County (Moorestown, NJ)
• Volunteer Opportunities at CONTACT of Mercer County (Pennington, NJ)*
• Apply for an AmeriCorps position (PDF | 187 KB)*
• Rutgers University Behavioral Health Care (Piscataway, NJ)*
• Rutgers University Behavioral Health Care – National Backup Center Work Unit (Piscataway, NJ)*
• Mental Health Association in New Jersey (Springfield, NJ)

New Mexico

• Volunteer Opportunities at Agora Crisis Center (Albuquerque, NM)
• New Mexico Crisis and Access Line (NE Albuquerque, NM)*

New York

• 2-1-1/LIFE LINE, a program of Goodwill of the Finger Lakes (Rochester, NY)*
• Contact Community Services (East Syracuse, NY)*
• Crisis Services (Buffalo, NY)*
• DASH (Diagnostic, Assessment, and Stabilization Hub) of Family Service League, Inc. (Huntington, NY)
• Dutchess County Department of Behavioral and Community Health (Poughkeepsie, NY)
• Long Island Crisis Center (Bellmore, NY)*
• MCAT – Mobile Crisis Assessment Team of The Neighborhood Center, Inc. (Utica, NY)*
• Mental Health Association in Orange County, Inc. (Middletown NY)
• NYC Well / Here2Help Connect (New York, NY)
• Volunteer Opportunities at Response of Suffolk County (Stony Brook, NY)
• St. Vincent’s Hospital Westchester a Division of Saint Joseph’s Medical Center (Harrison, NY)
• Volunteer Opportunities at Suicide Prevention & Crisis Service of Tompkins County (Ithaca, NY)*
• Volunteer Opportunities at Crisis Text Line (New York, NY)*

North Dakota

• Careers and Internships at FirstLink Helpline (Fargo, ND)

Ohio

• Clermont Brown Crisis Hotline (Cincinnati, OH)
• Coleman Professional Services (Canton, OH)
• FrontLine Service (Cleveland, OH)
• Help Network of Northeast Ohio (Youngstown, OH)
• HelpLine of Delaware and Morrow Counties (Delaware, OH)
• Hopewell Health (Athens, OH)
• Mental Health Crisis Hotline, Community Health Alliance (Sojourner Recovery) (Hamilton, OH)
• Netcare Access (Columbus, OH)
• The Nord Center (Lorain, OH)*
• North Central Mental Health Services (Columbus, OH)
• Pathways of Central Ohio (Newark, OH)*
• Portage Path Behavioral (Akron, OH)
• Scioto Paint Valley Mental Health Center (Chillicothe, OH)
• Talbert House (Cincinnati, OH)
• TCN Behavioral Health (Xenia, OH)
• Townhall II (Kent, OH)
• We Care Regional Crisis Center Coleman Professional Services (Lima, OH)

Oklahoma

• Family & Children’s Services (Tulsa, OK)
• Heartline (Oklahoma City, OK)*
• Solari, Inc. (Oklahoma City, OK)

Oregon

Pennsylvania

• Center for Community Resources (Butler, PA)
• Volunteer Opportunities at Centre Helps (State College, PA)*
• Internship Opportunities at Centre Helps (State College, PA)
• Chestnut Ridge Counseling Services, Inc. (Uniontown, PA)
• The City of Philadelphia through the Department of Behavioral Health and Intellectual Disability Services (Philadelphia, PA)
• Family Service Association of Bucks County (Langhorne, PA)
• Keystone Health/Crisis Intervention Program (Chambersburg, PA)
• Lancaster County Crisis Intervention (Lancaster, PA)
• Montgomery County Emergency Service (Norristown, PA)
• Resolve Crisis Services (Pittsburgh, PA)
• Resources for Human Development / New Perspectives Crisis Services (Stroudsburg, PA)
• Safe Harbor Behavioral Health, Crisis Services (Erie, PA)
• TrueNorth Wellness Services (Hanover, PA)*
• Valley Creek Crisis Center, Holcomb Behavioral Health Systems (Exton, PA)
• Penn State Health Holy Spirit (Camp Hill, PA)

Rhode Island

• Behavioral Healthcare Link (East Providence, RI)

South Carolina

• Mental Health America of Greenville County (Greenville, SC)*

South Dakota

Tennessee

• Centerstone Crisis Care Services (Nashville, TN)*
• Apply for an AmeriCorps position (PDF | 187 KB)*
• CONTACT Care Line (Oak Ridge, TN)*
• The Crisis Center of Family & Children’s Service (Nashville, TN)*
• Frontier Health Mobile Crisis Response/Watauga Behavioral Health Services (Johnson City, TN
• Volunteer Opportunities at Memphis Crisis Center (Memphis, TN)
• Volunteer Crisis Services, Volunteer Behavioral Health (Chattanooga, TN)*

Texas

• Emergence Health Network (El Paso, TX) [Also serves as a 988 Spanish language center]
• The Harris Center for Mental Health and IDD (Houston, TX)*
• ICARE Call Center of MHMR of Tarrant County (Fort Worth, TX)
• Integral Care (Austin, TX)*
• Volunteer Opportunities at Suicide and Crisis Center (Dallas, TX)

Utah

• Huntsman Mental Health Institute Call Center (Salt Lake City, UT)*

Vermont

• Northeast Kingdom Human Services, Inc. (Newport, VT)
• Northwestern Counseling & Support Services (St. Albans, VT)

Virginia

• Volunteer Opportunities at Helpline ACTS (Dumfries, VA)
• PRS CrisisLink (Oakton, VA)*
• Apply for an AmeriCorps position (PDF | 187 KB)*
• Volunteer Opportunities at Southside Survivor Response Center (Martinsville, VA)

Washington

• Crisis Connections (Seattle, WA)
• Frontier Behavioral Health (Spokane, WA)
• Volunteers of America/Crisis Response Services (Everett, WA)*

West Virginia

• Help 4WV, First Choice Services (Charleston, WV)
• Apply for an AmeriCorps position (PDF | 187 KB)*

Wisconsin

• Family Services Crisis Center and Statewide Crisis Call Center (Green Bay, WI)

Wyoming

• Central Wyoming Counseling Center (Casper, WY)